Initiating a conversation
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Supporting Someone with Mental Health Concerns
Recognising and Approaching
Identifying someone who may need help:
Sometimes you may notice colleagues at work, family members, or people in your community who seem to be struggling.
Approaching the Conversation
Tips for initiating a supportive conversation:
- Approach them directly and respectfully.
- Ask if they're okay and if there's something they want to talk about.
- Provide a safe and non-judgmental space for them to open up.
- Avoid pushing them to talk before they're ready.
- Use reflective listening to show understanding: repeat back what they've said to confirm.
- Be comfortable with silence if they need time to gather their thoughts.
Offering Support and Guidance
Helping them find the right support:
- If the problem seems overwhelming, suggest they seek help from their GP, NHS services, or organisations like the Samaritans.
- Emphasise that seeking help is free, confidential, and could provide the answers they need.