Mental Health in the Workplace Level 3 (VTQ)

62 videos, 2 hours and 49 minutes

Course Content

Initiating a conversation

Video 40 of 62
1 min 30 sec
Want to watch this video? Sign up for the course or enter your email below to watch one free video.

Unlock This Video Now for FREE

This video is normally available to paying customers.
You may unlock this video for FREE. Enter your email address for instant access AND to receive ongoing updates and special discounts related to this topic.

Supporting Someone with Mental Health Concerns

Recognising and Approaching

Identifying someone who may need help:

Sometimes you may notice colleagues at work, family members, or people in your community who seem to be struggling.

Approaching the Conversation

Tips for initiating a supportive conversation:

  • Approach them directly and respectfully.
  • Ask if they're okay and if there's something they want to talk about.
  • Provide a safe and non-judgmental space for them to open up.
  • Avoid pushing them to talk before they're ready.
  • Use reflective listening to show understanding: repeat back what they've said to confirm.
  • Be comfortable with silence if they need time to gather their thoughts.

Offering Support and Guidance

Helping them find the right support:

  • If the problem seems overwhelming, suggest they seek help from their GP, NHS services, or organisations like the Samaritans.
  • Emphasise that seeking help is free, confidential, and could provide the answers they need.