How to Support Someone Expressing Suicidal Thoughts

When someone you are helping begins to express suicidal thoughts, it can be an emotional and challenging moment. However, your calm presence, active listening, and compassionate response can make a genuine difference.

Remember: you are not there to diagnose or solve every problem. Your role is to listen, keep them safe in the moment, and help them access professional support. The following five-step process can guide you through the situation clearly and safely.

Step 1 – Establish Contact

• Create a safe, private, and quiet space to talk if possible.
• Speak gently and make eye contact if appropriate.
• Use simple, open invitations such as “Are you OK?” or “Do you want to talk?”

Your aim here is to build trust and show that you are willing to listen without judgement.

Step 2 – Ask How They Feel

• Encourage them to talk about what’s been happening.
• Use open questions like “How are you feeling right now?” or “What’s been going on?”
• Listen carefully, acknowledge their emotions, and avoid offering quick solutions.

Often, simply giving someone the chance to speak openly is one of the most powerful supports you can provide.

Step 3 – Ask Directly About Suicidal Thoughts

If you feel they may be at risk, ask calmly and clearly:

“Have you had thoughts about ending your life?”

• This question does not put the idea into someone’s mind; it shows genuine care.
• If they say yes, gently ask if they have a plan — how, when, or what they are thinking.
• If they are in immediate danger, stay with them and do not leave them alone.

Step 4 – Summarise Their Feelings

Show that you’ve listened and understood what they’ve shared. For example:

“It sounds like you’re feeling overwhelmed and very alone right now.”

Reflecting their feelings back helps them feel heard and validated, which can reduce distress.

Step 5 – Give Hope and Offer Help

• Reassure them that they are not alone and that help is available.
• Encourage them to reach out to someone they trust, their GP, or a mental-health professional.
• If the situation is urgent, call 999 or take them to the nearest emergency department.
• They can also contact Samaritans on 116 123 — free, confidential, and available 24/7 in the UK.

Your Support Can Save a Life

Talking about suicide can feel daunting, but your calm, caring response can genuinely save a life. Remember the five steps:

Connect • Ask • Listen • Summarise • Give Hope

By staying with them, listening, and guiding them towards professional help, you are giving them the chance to recover safely and feel supported at one of their most vulnerable moments.